We want you to be happy and 100% satisfied with your purchase. If you are not completely satisfied we will accept returns or exchanges for all items within 30 days of the original delivery date. Returned items must be in original condition with no damage or missing parts.
Shipping charges are not refundable and customer is responsible for the return shipping cots. We will pay all shipping costs including the return shipping cost if the returned item is a result of our error.
When returning an item please send via UPS or parcel post mail and make sure to properly insure the items.
* Please send all returns to the Kites In the Sky address list on your shipping label.